1. Shipping Locations

We currently ship to addresses within the United States and select international locations. For international orders, please check our shipping calculator at checkout for availability and costs.

2. Processing Time

Orders are typically processed within 1-2 business days of receipt. Please note that processing times may vary during peak seasons or due to unforeseen circumstances.

3. Shipping Methods and Costs

• Standard Shipping: Delivery within 5-7 business days. Free on orders over $50; otherwise, a flat rate of $5.99 applies.
• Expedited Shipping: Delivery within 2-3 business days. Available for a flat rate of $12.99.
• Next-Day Shipping: Delivery the next business day. Available for a flat rate of $24.99.

4. Order Tracking

Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number to track your shipment on our website or through the carrier’s tracking system.

5. Shipping Delays

While we strive to meet delivery estimates, please be aware that delays may occur due to factors beyond our control, such as weather conditions or carrier issues. We will keep you informed of any significant delays affecting your order.

6. Delivery Issues

If you experience any issues with your delivery, such as a lost or damaged package, please contact our customer service team within 7 days of the expected delivery date. We will work with you to resolve the issue as quickly as possible.

7. International Shipping

For international orders, please note that customs duties and taxes may apply based on the destination country. These additional charges are the responsibility of the customer. We recommend checking with your local customs office for more information before placing an order.

8. Contact Us

For any questions or concerns regarding our shipping policy or your order, please contact our customer service team at info@geecustom.com or call us at (213)588-2895.